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  2. ■Q&A■

■Q&A■

  • Hotel / Guest rooms

    The guest is a minor, can I stay?

    If the guest is a minor, parents are requested to submit a "consent form".
    The application form (PDF) is available at the following address.Continue reading
  • Hotel / Guest rooms

    How many days can I make a reservation before?

    It is reservation acceptance from about half a year ago.
  • Hotel / Guest rooms

    Can I change my reservation?

    If you are a registered member, you can make changes on the homepage.If you are not registered, please contact the hotel by phone.Please notContinue reading
  • Hotel / Guest rooms

    Can I wait for cancellation of accommodation?

    We apologize, we are not waiting for your cancellation.
  • Hotel / Guest rooms

    What is the check-in / check-out time?

    ・Check In, 15:00
    ・Check Out, 10:00
    *If you want to enter early, you can enter for 800 yen per person per hour.
    *Extension after check-out cContinue reading
  • Hotel / Guest rooms

    What should I do if check-in is delayed?

    We usually ask you to complete the procedure and payment by 24:00 at the latest, but if you are late, please contact the hotel.
    The front deContinue reading
  • Hotel / Guest rooms

    Before check-in, Luggage storage after check out

    Check-in procedures are available from the morning. After the procedure, luggage will be stored at the front desk until return. We will keepContinue reading
  • Hotel / Guest rooms

    Can I specify the number of floors in the room, the room close to the companion, etc?

    We would like to meet your request as much as possible, but please understand that it may not be possible as requested due to the reservatioContinue reading
  • Hotel / Guest rooms

    Do you have non smoking rooms?

    Non-smoking rooms are available in single, semi-double, twin and all types of rooms. (Limited quantity)
    Please be sure to indicate that you Continue reading
  • Hotel / Guest rooms

    About payment

    It is pre-settled at check-in.
  • Hotel / Guest rooms

    Can I pay for credit and electronic money?

    You can use credit, ID, and some electronic money (smartphone) payments.Please ask at the front desk for details.
  • Hotel / Guest rooms

    Can I use it only for a break?

    There is advantageous day plan "petit night".
    *One person, From 3500 yen (5 hours or more)
    *Two people, From 4000 yen (3 hours or more)
    ・DuContinue reading
  • Hotel / Guest rooms

    Are there long-term discounts or group discounts etc.?

    We offer discounted long-term discounts and group discounts.
    Please call us for more details.
  • Hotel / Guest rooms

    Can I leave my luggage during consecutive stays?

    You can leave it there.However, we ask that you manage valuables yourself.
    In addition, please keep your luggage as compact as possible for Continue reading
  • Hotel / Guest rooms

    Can you clean during consecutive stays?

    I will clean it every day.
    If you do not need cleaning, please contact the front desk.We will prepare new towels and amenities.※You can chooContinue reading
  • Hotel / Guest rooms

    Is there space to store valuables?

    There is no room in the room, so please manage by yourself.They can also be stored at the front desk, so if you wish, please let us know.
  • Hotel / Guest rooms

    Can I take out my room key?

    If you go out, please leave it at the front desk.Please note that a reissue fee will be charged if lost.
  • Hotel / Guest rooms

    What are the amenities?

    Towels and face towels are available in each room, one for each person, one for each toothbrush, and one for each razor room.There is also aContinue reading
  • Hotel / Guest rooms

    Do you have a shower toilet?

    All rooms are equipped with a toilet with a washer.Please understand that there is no toilet seat with heating function.
  • Hotel / Guest rooms

    Do you have a dryer?

    We have installed them in all rooms.
    Please ask the front desk for the rental of an anion dryer separately.※Since the number is limited, it Continue reading
  • Hotel / Guest rooms

    Is watching TV free?

    Terrestrial digital broadcasting, free BS broadcasting, and some CS broadcasting can be watched for free.
  • Hotel / Guest rooms

    Can I drink water in the room?

    There is a tap in the bathroom wash basin, but drinking water is available so you can drink it without any problems.
  • Hotel / Guest rooms

    Do you have space for the refrigerator?

    We provide an empty refrigerator in the room. Please feel free to use it.
  • Hotel / Guest rooms

    Is there a curfew?

    We do not have curfew. The front desk is staffed 24 hours so you can go out freely. Please keep your room key at the front desk when you go Continue reading
  • Hotel / Guest rooms

    Can I use an outside line?

    Available for a fee.After use, please pay at the front desk.

Reservation・Inquiries

Please feel free to contact us if you have any questions.