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  2. ■Q&A■

■Q&A■

  • Can you clean during consecutive stays?

    I will clean it every day.
    If you do not need cleaning, please contact the front desk.We will prepare new towels and amenities.※You can chooContinue reading
  • Is there space to store valuables?

    There is no room in the room, so please manage by yourself.They can also be stored at the front desk, so if you wish, please let us know.
  • Can I take out my room key?

    If you go out, please leave it at the front desk.Please note that a reissue fee will be charged if lost.
  • What are the amenities?

    Towels and face towels are available in each room, one for each person, one for each toothbrush, and one for each razor room.There is also aContinue reading
  • Do you have a shower toilet?

    All rooms are equipped with a toilet with a washer.Please understand that there is no toilet seat with heating function.
  • Do you have a dryer?

    We have installed them in all rooms.
    Please ask the front desk for the rental of an anion dryer separately.※Since the number is limited, it Continue reading
  • Is watching TV free?

    Terrestrial digital broadcasting, free BS broadcasting, and some CS broadcasting can be watched for free.
  • About pay broadcast

    You can enjoy movies and adult channels by purchasing a VOD card.
      ●, 1,000 yen/1 day, (Open Hours, 13:00 to the next day 13:00)
    (You canContinue reading
  • Can I drink water in the room?

    There is a tap in the bathroom wash basin, but drinking water is available so you can drink it without any problems.
  • Can I rent a humidifier or air purifier?

    All rooms are equipped with an air purifier with a humidifying function.
  • Do you have space for the refrigerator?

    We provide an empty refrigerator in the room. Please feel free to use it.
  • Is there a public bath?

    We are very sorry, but there are no facilities in this facility.
    There is a bathtub in every room, so please use it.

  • Is there a vending machine in this facility?

    We offer vending machines for soft drinks and alcohol.
      (1st floor, 3rd floor, 5th floor, 7th floor, 9th floor)
  • Do you have an ice machine?

    We have ice machines on the 3rd, 5th and 7th floors.
      (There is also an ice bucket next to the ice machine, so please use it freely)
  • Do you have room service?

    It is available according to the time of day. There are pasta and curry, but the menu is subject to change. ※Please understand that we can nContinue reading
  • Is there a convenience store nearby?

    There are several stores within a 1-minute walk from the hotel.(Bringing in is free)
  • Can I walk inside the facility or go out in my room?

    Please refrain from going out.
    It is okay to wear this facility, but there are not many people in the room at the breakfast venue.Please notContinue reading
  • Is there a curfew?

    We do not have curfew. The front desk is staffed 24 hours so you can go out freely. Please keep your room key at the front desk when you go Continue reading
  • Can I use an outside line?

    Available for a fee.After use, please pay at the front desk.
  • Do you have a copy or fax service?

    Copies and faxes are free of charge for up to 10 copies, and 20 yen per copy for 11th copy and after.FAX transmission is 100 yen per sheet.
  • Can I rent an iron and trouser press?

    Available at the front desk.Please understand that the number is limited, so we will not be able to provide them if all of them are on loan.
  • Do you have a coin laundry?

    We will prepare on the 10th floor.
     The detergent is sold at the front desk for 50 yen per serving.
       (Open Hours, AM 7:00 to PM 11:00)
    Continue reading
  • Do you accept laundry service?

    The front desk can handle this matter. It will be delivered by 10:00 AM and will be delivered in the evening.
      (Sunday closed)

  • Can I call a friend or family member who is not a guest?

    Please refrain from entering the guest room level or entering the guest room for those other than the guest.
    ※Please chat in the lobby.
  • Can you give me a massage?

    It can be heard from noon to about 3 o'clock the next morning.
    ●, Thai massage (From 6000 yen/60 minutes)
    ●, Shiatsu massage (From 3500 yenContinue reading
  • Can I get a courier service?

    Only "Cash on delivery" of Yamato Express is available at the front desk.
    Separately, packing material is also available.

    *Cardboard (140 Continue reading
  • Can you arrange a taxi?

    If departing from the hotel, arrangements such as affiliated taxi companies are possible.However, please understand that we may not be able Continue reading
  • About copy of passport

    In accordance with laws and regulations set by the Ministry of Health, Labor and Welfare, foreign guests who do not have an address in JapanContinue reading

Reservation・Inquiries

Please feel free to contact us if you have any questions.